Skillforce Recruitment Pty Ltd ABN 70 142 956 170 and its related entities (as defined in the Corporations Act 2001 (Cth)) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: name, address, date of birth, phone numbers, emergency contact details, email addresses, financial institution details, superannuation details, tax file number, nationality, rights to work in Australia, passport details, visa details, ethnicity, gender, criminal record, residency status, drivers licence details, photographs, union details, skills, qualifications, medical information, profession, availability, placement history, tickets, certificates, qualifications, licences, inductions, insurances, reference checks, interview notes, job history, work preferences, personal protective equipment & clothing sizes, documents and files supplied to us, training, tests, workers compensation history, references, drug and alcohol screenings including GC-MS testing, job network provider information, transportation details, employment application forms and applications. We also hold ABN/ACN details, company name, position titles, accounts information, credit applications and credit reference checks, credit card details, information, OH&S information, contact details, ohs & safety questionnaires or forms, risk assessments, email correspondence, instant messaging/short message services/multimedia messaging service, messages, emails, photos, letters, conversations, correspondence, publicly available information and other documents. We also receive information from internet resources which may provide information that might identify you by your IP address or by clicking on re-directing links to webpages and session identifiers while visiting our website.

This Personal Information is obtained in many ways including direct information from individuals or organisations, interviews, business development, research, surveys, risk assessments, reporting agencies, finance, operational functions and activities, publicly available sources, via our website, from your website, from media and publications, from cookies, and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.
Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in several circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Your Personal Information is likely to be provided to recipients overseas in the following countries: Philippines, New Zealand, India and USA. These countries may change from time to time, however our main location is Australia.

Security of Personal Information

Your Personal Information is held securely either physically and/or electronically and stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in employee or client files which will be kept by us for a minimum of 7 years.

Use or disclosure of government related identifiers

We will not use or disclose a government related identifier of an individual unless the use or disclosure of the identifier is reasonably necessary for us to verify the identity of an individual or organisation for the purposes of our activities or functions.

Government related identifiers may be disclosed in several circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.
Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Skillforce Recruitment Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

To protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

U3 / 75 Kurnall Road, Welshpool WA 6106
(08) 6142 5700 (International callers +61 8 6142 5700)