Emergency response

Know what to do in the first minutes

Emergency response is execution of pre-planned steps: alert, isolate, support, and account.

Emergency action flow

1. Raise alarm

Alert site contacts and call emergency services where relevant.

2. Make safe

Stop unsafe work and isolate hazards where possible.

3. Aid and account

Get first aid and account for all workers in the area.

4. Follow the plan

Use host emergency and muster procedures.

What to keep ready

Alarm and muster

Know alarm meaning and where to assemble.

Evacuation map

Keep exits and route options visible on the shift board.

Emergency contacts

Save key contacts in phone and on-site boards.

Urgent incident

Immediate danger: call emergency services first, then complete reports and aftercare.

Submit after-incident report